The Business Development Center (BDC) opened their doors April 2012 at Kunes Country Ford Lincoln, but also serves for Kunes Country Chevrolet Cadillac. The purpose of the BDC is to provide superior customer service to our new internet customers by creating a great first impression, answering initial customers questions, establishing their wants and needs in a vehicle, and building a trusting and long-lasting relationship.
Stephany Whitted originally started working at Kunes Country in internet sales at the Ford Lincoln store in Delavan. She was ready for the challenge of becoming the manager of the brand new BDC department.
“I definitely viewed this position as a way to increase my knowledge at the dealership, I felt that I was ready to move up to that next level. I was already comfortable handling the internet sales so it was a very easy transition for me to move into the BDC Manager role.”
Stephany Whitted, BDC Manager
The development and planning of this new department has been in the works for the past 5 years, and everyone is extremely excited and happy that it’s finally become a reality.
“I love being a part of the new BDC at Kunes Country Auto Group! It’s exciting to be part of the customer service process when someone purchases a new or used vehicle. Kunes is on the cutting edge of technology and innovation in the car-buying process. I am definitely thrilled to be a part of that!”
Tina Fergurson, Internet Coordinator
Are you in the market for a vehicle? Check out our new and pre-owned inventory, then call the BDC directly at (262) 740-6401 to speak to an internet representative directly, schedule an appointment for a test drive, and have any questions answered. We’re here to serve you!
To learn more about our new BDC staff members, visit our staff page.


































